Serious BusinessField notes
How to Calculate Outbound Sales ROI Before You Spend a Dollar
8 min read
How to Calculate Outbound Sales ROI Before You Spend a Dollar
The same eight meetings can be either a disaster or an extremely good investment. So let's do the math before arguing.
Serious BusinessField notes
B2B Outbound Benchmarks 2026: What Good Actually Looks Like
8 min read
B2B Outbound Benchmarks 2026: What Good Actually Looks Like
Everyone wants the number. What's a good reply rate? How many meetings should we book? Outbound benchmarks are a complete mess. Here's how to read them properly.
Serious BusinessField notes
What does a B2B cold calling service actually cost in 2026?
11 min read
What does a B2B cold calling service actually cost in 2026?
Cold calling can cost $1,000 a month or $15,000+. Those are usually not remotely the same service.
Serious BusinessField notes
How to build a B2B outbound sales system that actually works
18 min read
How to build a B2B outbound sales system that actually works
Outbound is not a sequence. It is a system. Here is what actually has to exist between “we should do outbound” and qualified meetings appearing on a calendar.
Serious BusinessField notes
Outsourced SDR Services: What Are You Actually Buying?
9 min read
Outsourced SDR Services: What Are You Actually Buying?
An outsourced SDR can mean one caller, one rep, or an entire outbound function. Here’s how to tell what you’re actually paying for.
Serious BusinessField notes
How Much Does Outsourcing an SDR Cost in 2026?
9 min read
How Much Does Outsourcing an SDR Cost in 2026?
Outsourced SDR pricing is all over the place because “outsourced SDR” can mean anything from a caller to a complete outbound function.
Serious BusinessField notes
B2B Lead Generation vs. Appointment Setting: These Are Not the Same Purchase
6 min read
B2B Lead Generation vs. Appointment Setting: These Are Not the Same Purchase
One gives you potential buyers. The other does the work required to put those buyers in a conversation.
Serious BusinessField notes
How much should B2B appointment setting cost?
5 min read
How much should B2B appointment setting cost?
The sticker price matters less than what is actually included and what a held, qualified conversation costs you.
Serious BusinessField notes
How to choose an outsourced SDR agency without getting screwed
4 min read
How to choose an outsourced SDR agency without getting screwed
Do not ask whether they use AI. Ask who picks up the phone when the campaign sucks.
Serious BusinessField notes
What should an outsourced SDR agency actually do?
4 min read
What should an outsourced SDR agency actually do?
If you have to supply the list, strategy, copy, software, management, and follow-up, what exactly did you outsource?
Serious BusinessField notes
Outsourced SDR vs. hiring in-house: when each one actually makes sense
6 min read
Outsourced SDR vs. hiring in-house: when each one actually makes sense
Outsourcing is not automatically smarter. Hiring is not automatically cheaper. The right answer depends on what you have already figured out.
Serious BusinessField notes
What an SDR actually costs once you stop looking at salary
5 min read
What an SDR actually costs once you stop looking at salary
A $65,000 SDR does not cost $65,000. Here’s the part of the spreadsheet everyone conveniently forgets.
Serious BusinessField notes
How many meetings should an SDR book per month?
4 min read
How many meetings should an SDR book per month?
Eight good meetings can be excellent. Twenty garbage meetings can be a disaster.
Serious BusinessField notes
What is a qualified sales meeting?
4 min read
What is a qualified sales meeting?
A calendar booking is not necessarily a qualified sales meeting.
Serious BusinessField notes
What the first 90 days of outbound should actually look like
5 min read
What the first 90 days of outbound should actually look like
Ninety days is enough time to learn a lot. It is not enough time to suspend causality and demand a predictable pipeline machine on Thursday.
Serious BusinessField notes
Cold calling vs. cold email: which works better for B2B?
4 min read
Cold calling vs. cold email: which works better for B2B?
Email scales better. Calling teaches you faster. Neither one has feelings. Use the channel that produces conversations.
Serious BusinessField notes
When outbound sales is a bad idea
4 min read
When outbound sales is a bad idea
Sometimes the best outbound strategy is not doing outbound yet.
Serious BusinessField notes
Your TAM is not your outbound market
5 min read
Your TAM is not your outbound market
“B2B software companies” is not a market. It is a census category.
Serious BusinessField notes
How international companies screw up their first U.S. outbound campaign
6 min read
How international companies screw up their first U.S. outbound campaign
The U.S. is not your home market with more companies and worse healthcare. Test the market before building an organization around your assumptions.
Serious BusinessOutbound
What I'd fix before hiring another SDR
6 min read
What I'd fix before hiring another SDR
A practical pre-hiring audit for founders whose outbound motion is not yet producing consistently.
Serious BusinessFounder sales
Founder-led outbound without living in your inbox
5 min read
Founder-led outbound without living in your inbox
A lightweight operating rhythm for founders who need to stay close to the market without doing every outbound task themselves.
Serious BusinessField notes
Trade show follow-up that doesn't die on Monday
4 min read
Trade show follow-up that doesn't die on Monday
How to leave an event with useful context, clear ownership, and follow-up that sounds like a continuation instead of a cold email.