Field Notes

Notes from the work. Outbound, sales, market entry, and the occasional thing we learned the expensive way.

8 min read

How to Calculate Outbound Sales ROI Before You Spend a Dollar

The same eight meetings can be either a disaster or an extremely good investment. So let's do the math before arguing.

8 min read

B2B Outbound Benchmarks 2026: What Good Actually Looks Like

Everyone wants the number. What's a good reply rate? How many meetings should we book? Outbound benchmarks are a complete mess. Here's how to read them properly.

11 min read

What does a B2B cold calling service actually cost in 2026?

Cold calling can cost $1,000 a month or $15,000+. Those are usually not remotely the same service.

18 min read

How to build a B2B outbound sales system that actually works

Outbound is not a sequence. It is a system. Here is what actually has to exist between “we should do outbound” and qualified meetings appearing on a calendar.

9 min read

Outsourced SDR Services: What Are You Actually Buying?

An outsourced SDR can mean one caller, one rep, or an entire outbound function. Here’s how to tell what you’re actually paying for.

9 min read

How Much Does Outsourcing an SDR Cost in 2026?

Outsourced SDR pricing is all over the place because “outsourced SDR” can mean anything from a caller to a complete outbound function.

6 min read

B2B Lead Generation vs. Appointment Setting: These Are Not the Same Purchase

One gives you potential buyers. The other does the work required to put those buyers in a conversation.

5 min read

How much should B2B appointment setting cost?

The sticker price matters less than what is actually included and what a held, qualified conversation costs you.

4 min read

How to choose an outsourced SDR agency without getting screwed

Do not ask whether they use AI. Ask who picks up the phone when the campaign sucks.

4 min read

What should an outsourced SDR agency actually do?

If you have to supply the list, strategy, copy, software, management, and follow-up, what exactly did you outsource?

6 min read

Outsourced SDR vs. hiring in-house: when each one actually makes sense

Outsourcing is not automatically smarter. Hiring is not automatically cheaper. The right answer depends on what you have already figured out.

5 min read

What an SDR actually costs once you stop looking at salary

A $65,000 SDR does not cost $65,000. Here’s the part of the spreadsheet everyone conveniently forgets.

4 min read

How many meetings should an SDR book per month?

Eight good meetings can be excellent. Twenty garbage meetings can be a disaster.

4 min read

What is a qualified sales meeting?

A calendar booking is not necessarily a qualified sales meeting.

5 min read

What the first 90 days of outbound should actually look like

Ninety days is enough time to learn a lot. It is not enough time to suspend causality and demand a predictable pipeline machine on Thursday.

4 min read

Cold calling vs. cold email: which works better for B2B?

Email scales better. Calling teaches you faster. Neither one has feelings. Use the channel that produces conversations.

4 min read

When outbound sales is a bad idea

Sometimes the best outbound strategy is not doing outbound yet.

5 min read

Your TAM is not your outbound market

“B2B software companies” is not a market. It is a census category.

6 min read

How international companies screw up their first U.S. outbound campaign

The U.S. is not your home market with more companies and worse healthcare. Test the market before building an organization around your assumptions.

6 min read

What I'd fix before hiring another SDR

A practical pre-hiring audit for founders whose outbound motion is not yet producing consistently.

5 min read

Founder-led outbound without living in your inbox

A lightweight operating rhythm for founders who need to stay close to the market without doing every outbound task themselves.

4 min read

Trade show follow-up that doesn't die on Monday

How to leave an event with useful context, clear ownership, and follow-up that sounds like a continuation instead of a cold email.